Privacy Policy

This Privacy Policy describes how official store we collects, uses, and protects your personal information when you visit or make a purchase from fifa-officialstore.com.

INFORMATION WE COLLECT
When you place an order, we collect your name, billing and shipping address, email, phone number, and payment information. We also automatically collect device and browsing data via cookies to improve your experience.

HOW WE USE IT
We use your information to process orders, arrange shipping, send order updates, provide support, and — if you opt in — send marketing emails. We do not sell your personal information.

SHARING
We share data only with service providers needed to run our store (payment processors, shipping carriers, and our ecommerce platform, Shopify) and when required by law.

PAYMENTS
All payments are processed through secure, PCI-compliant providers. We never store your full card details.

YOUR RIGHTS
You may request access to, correction of, or deletion of your personal data at any time by emailing contact@fifa-officialstore.com.

COOKIES
We use cookies to operate the site, remember your cart, and analyze traffic. You can disable cookies in your browser settings.

CONTACT
For any privacy questions, contact us at contact@fifa-officialstore.com.

FAQ

How do I choose the right size?

Our jerseys follow standard men's sizing. Check the Size Chart on each product page for exact chest, waist, length and sleeve measurements. If you're between sizes or prefer a looser fit, we recommend sizing up — football jerseys are designed with an athletic cut.

What's the difference between Replica and Authentic jerseys?

Replica jerseys are made for fans: comfortable fit, durable fabric and the same design worn on the pitch. Authentic versions feature the athlete cut, lighter materials and advanced ventilation technology — the exact specification players wear in matches.

How long will it take to get my order?

United States: 3-7 business days. Canada: 4-10 business days. Mexico, UK, Switzerland and EU: 4-6 business days. Rest of the world: 4-6 business days. You'll receive an email with tracking information as soon as your order ships.

Do you ship worldwide?

Yes, we ship to most countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your location.

Can I return or exchange my jersey?

Yes. Returns are accepted within 30 days of delivery (exclusions may apply). Items must be unworn, in original condition, with all tags attached. Need a different size? Contact us and we'll guide you through the exchange process.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number and link. If your order contains multiple items, they may ship separately — you'll receive tracking for each shipment.

Can I add a player name and number to my jersey?

Jerseys are currently sold as shown on the product page. Follow us for updates — personalization options may be available for selected kits in the future.

How should I wash my jersey?

Machine wash cold, inside out, with similar colors. Do not use bleach or fabric softener, do not tumble dry and never iron directly over crests, logos or printed details. This keeps colors and details looking new for years.

Will the 2026 World Cup kits be restocked?

World Cup kits are produced in limited quantities and popular sizes sell out fast. If your size is unavailable, check back regularly — restocks happen, but we can't guarantee availability for limited edition items.

Is my payment secure?

Absolutely. All payments are processed through encrypted, PCI-compliant checkout. We accept major credit cards and popular digital payment methods, and we never store your card details.